Typically 5-7 days notice is required for orders For seasonal orders please check our seasonal menu or social media for order cut-off dates Order delivery dates are secured based on a "first come, first serve" basis

Feel free to share any reference images, color schemes, or decor preferences you have for your cupcakes. It's important to note that we don't reproduce exact replicas of images found online. Instead, we collaborate with you to create a one-of-a-kind cupcake tailored to your event or special day, incorporating the images you provide as inspiration. If you have specific details or preferences for cupcake toppings, please let us know. Keep in mind that certain customization requests may involve additional costs.

We currently accept payments through Interact e-transfer or PayPal. To secure your delivery date, all payments are required at the time of booking. Please be aware that payments are generally non-refundable, unless special arrangements have been discussed.

For optimal taste and texture, it is recommended to refrigerate cupcakes and allow them to come to room temperature for approximately 1 hour before serving. This ensures a soft and palatable buttercream. If you wish to store the cupcakes, place them in an airtight container and refrigerate; they can be kept for up to 4 days. Sugar & Sass cupcakes are crafted without any additives or preservatives.